Exhibitors guide: bare surfaces

Version of 29/10/2026

1. Practical information

1.1. Dates & times

ATTENTION: to access your stand before the opening to visitors, you must wear your partner badge, including outside public opening hours.

1.2. Installation dates & times

The times below are valid for partners (and their suppliers) who have contracted a stand on a bare surface.

1.3. Access to Lille Grand Palais

Postal address:

1, Boulevard des Cités-Unies - 59 777 EURALILLE - FRANCE
Tel.: +33 (0)3 20 14 15 16
https://www.lillegrandpalais.com/en/

Pedestrian access:

The entrance for visitors and participants is located on Boulevard Émile Dubuisson.
Lille Grand Palais is approximately a 10-minute walk from both Lille Europe and Lille Flandres stations, as well as from the city centre.

Delivery area:

For the delivery of heavy equipment required for stand setup, please use the delivery zone located at the back of the building, at the intersection of Rue Javary and Rue du Cheminot Coquelin (GPS coordinates: 50.632630, 3.079834). Please note that you will not be able to remain parked once your delivery is completed.

For light equipment, access to the exhibition area is available either via the underground car park at 1, Boulevard des Cités-Unies, or through the main reception lobby on Boulevard Émile Dubuisson.

• From Dunkerque, Bailleul, Calais (A25): Take exit n°1 for Lille (note that the exit is on the left). Then take lane 2A and follow the signs for "Lille Grand Palais"
• From Paris (A1), Tournai, Mons or Brussels (A27), Valenciennes (A23): take exit n°2, then lane 2A towards "Lille Grand Palais"

1.4. Transportation

Lille Flandres & Lille Europe Train Stations

Lille Grand Palais is about a 10-minute walk from both Lille Europe and Lille Flandres train stations.

• Trains depart from Paris Gare du Nord approximately every hour starting at 6:40 AM.
• Return trains to Paris Gare du Nord run every hour until 9:50 PM, with the last departure from Lille Flandres.

During peak hours, departures and returns are available every 30 minutes.

Lille-Lesquin Airport

Lille-Lesquin airport is about 10 minutes from the city centre by taxi or shuttle.
You can check the timetable of the shuttles between the airport and the city centre on the airport's website: https://www.lille.aeroport.fr/

Taxis

1.5. Parking

The Lille Grand Palais delivery area is in no way a parking area. A security service will ensure that it functions properly.

A covered car park is available on the ground floor of Lille Grand Palais and will remain open throughout the event.

INDIGO offers INCYBER partners the opportunity to pre-order access tickets at a preferential daily rate of €10.60 (incl. tax), exclusively reserved for partners.

The reservation form is available directly in your partner area.
Please note: on-site purchase will not be possible — the standard hourly rate will apply.

If need be, and only during the INCYBER Forum, you can contact the Lille Grand Palais car park reception: +33 3 20 67 33 12.

1.6. Installation

1.6.1. Access to your stand

Bare surfaces

The halls will be accessible to the exhibitors concerned and their installers from Saturday 6 March at 10 am.
Final set-up operations, including cleaning and removal of goods and empty packaging, must be completed by Monday 8 March at 9 pm.

1.6.2. Delivery, storage and collection of goods and materials

Lille Grand Palais will not handle parcel reception on-site prior to the event, nor material storage during the Exhibition. Consequently, on-site parcel delivery will only be possible starting from Saturday 6 March. Any parcel delivered before this date may be refused or returned to the sender. Furthermore, the organizers decline all responsibility in the event of loss, theft, or damage to parcels or material transported to the venue.

To assist you with your shipments, the INCYBER Forum organization has renewed its partnership with the transport company ESI Group for the storage, delivery to stands, and return of your goods. For identification and logistics flow management purposes, we highly recommend using ESI to transport your goods to the exhibition. Please note: for unloading vehicles of decorators and exhibitors arriving directly on-site who require the use of mechanized forklifts, it is mandatory to use ESI services.

CONTACTS

gaelle.bastaraud@group-esi.com / 07 87 67 96 68

💡 You will find the price list and the order form in your partner area

1.6.3. Stands surveillance

Lille Grand Palais is responsible for the general surveillance of the Exhibition in the best possible conditions but cannot provide security for each stand.

Exhibitors whose stands require specific surveillance must order the service directly from Lille Grand Palais via an order form to be downloaded from the partner area.

If they do not order or do not provide for specific surveillance, exhibitors are responsible for their stand and must take the necessary measures to protect their equipment and remove it at the end of the INCYBER Forum (Thursday 11 March).

1.6.4. Insurance

The INCYBER organization declines all responsibility for theft, loss and damage that may occur during the installation and during the event. The exhibitor undertakes to take out all the necessary insurance policies, in particular those concerning the theft of the goods presented, so as to cover all risks of any kind.

1.6.5. Stands cleaning and maintenance

General cleaning services will be carried out at four key times during the event:

• Monday 8 March (evening, before opening): removal of carpet protection, cardboard and waste disposal.
• Tuesday 9 March (evening, after public closing): cleaning of aisles and common areas (excluding stands).
• Wednesday 10 March (evening, after public closing): cleaning of aisles and common areas (excluding stands).
• Friday 12 March (morning, after dismantling): full cleaning of the exhibition halls.

Stand cleaning

If you require specific cleaning services for your stand, you must place an order directly with Lille Grand Palais using the “Cleaning” order form available in your partner area.

Without an additional order on your part, only floor cleaning will be carried out.

1.7. Dismantling

Dismantling and goods removal may begin no earlier than the end of INCYBER, on Thursday 11 March from 6:00 PM and up to 1:00 AM on Friday.
Equipped stands will also begin to be dismantled at that time.

The stand area must be completely cleared of all decorations, materials, and waste (such as empty packaging, wood scraps, crates, paint cans, etc.) from 7:00 AM to 12:00 PM on Friday 12 March.

Any remaining materials or structures will be removed and disposed of by the service providers appointed by the organizer, at the exhibitor’s sole expense and risk. All uncollected items will be considered empty packages; no claims will be accepted for the loss or theft of any tools, equipment, or personal belongings that may be left inside.

If you are unable to collect your goods by Friday 12 March, please contact ESI, INCYBER’s official transport partner, or your own logistics provider to arrange collection.
The INCYBER organization cannot be held liable for any goods left on-site after the event.

2. Stand layout

2.1. Stand description

Your INCYBER partner contact will send you the exhibition plan with your location in the weeks following the contracting of your partnership.

The rental of your surface includes:

• Floor marking of the surface;
• 1 electrical box of 3kW for bare surfaces under 50m2 and 6kW for bare surfaces over 50m2. Please note that any increase in electrical power will be charged to you via the dedicated order forms.
• General surveillance of the hall in which your stand is located.

For all technical orders, you must go directly to the Lille Grand Palais exhibitor service (order forms available in your partner area).

2.2. Electrical installations

Lille Grand Palais provides an electrical connection on each stand at the expense of the INCYBER organisation. Installation beyond the connection is the responsibility of the exhibitor. The supply of fluids is exclusive to Lille Grand Palais.

The exhibitor is responsible for the electrical installation from the switchboard delivered to its stand. It is forbidden to modify the technical characteristics of this panel (location, circuit breaker, fuses, etc.).
For safety reasons, each electrical box supplied by Lille Grand Palais can only supply one stand (unless otherwise specified).
The duration of the provision of electrical energy depends on the date of powering up defined by the organiser. Outside the opening hours of the event, the power must be cut off on all stands.

Lille Grand Palais provides a single-phase power supply up to 6kW and a three-phase 380V + neutral power supply for higher powers.
The installations comply with European standards.
The electrical panel must be permanently accessible.

It is forbidden to use:

• cables insulated for a voltage of less than 500 volts, which prohibits in particular HO3 VH II (scindex) cable;
• splices (the cables must be correctly fixed);
• connections not protected by "plexo" type junction boxes;
• multiple 2P 6A plugs or sockets with flying leads (on the other hand, multiple 2P + T 10/16 A plugs and sockets are allowed);
• lamps that do not comply with the NFC 15 150 standard.

It is recommended to use class II (two) double insulated equipment. Class I (one) equipment must be earthed.
Remember to bring the necessary accessories (multiple sockets, extension cords, etc.) for your installation.

2.3. Additional orders

2.3.1. Additional services

Ordering Your Technical Services

As a space-only exhibitor (raw space), all technical services required for the setup and operation of your stand must be ordered directly from Lille Grand Palais.
You can either:

• Complete the order forms available in your Partner Area under the "Additional services" section;
• Or use the online ordering platform (see below).

Applicable services:

• Additional furniture;
• Power supply;
• Rigging;
• Water access;
• Internet connection;
• Service staff (hosts, hostesses, cleaning staff, security, etc.);
• Catering and beverages (excluding cocktails served at the booth);
• Floral decoration;
• Parking passes

NEW: Order your services online

Looking to save time?

Contact the Lille Grand Palais Exhibitor Services (exposants@lillegp.com) to receive your webshop login credentials and order directly online.

2.3.2. Catering on your booth

Two solutions are available:

Lille Grand Palais Offers

For individual orders or assortments of mini pastries (service and cleaning not included):

• Via the order forms;
• Or directly via the webshop.

Cocktail receptions on your booth

Turnkey packages including staffing services are available (service and cleaning included). The catalog can be accessed in your Partner Area. For any bookings, please contact your INCYBER Forum sales representative.

2.3.3. Services in conference rooms

If you have booked a conference room to organize a meeting, workshop, or event, you will find the catalog of available services (additional audiovisual equipment/furniture, internet connection, catering, etc.) in your Partner Area.

All requests must be sent directly to your INCYBER Forum sales representative.

2.4. Stand preparation steps

STEP 1: Allocation / assignment of your stand

Your INCYBER Forum partner contact will send you the exhibition floor plan, including your booth location, in the weeks following the signing of your partnership agreement.
If you have booked a bare surface, the design/layout of your booth must be submitted to organisation-europe@forum-incyber.com for approval by the organisers before Friday 5 February 2027.
Construction rules must be strictly followed. The organisers reserve the right to refuse booth installation if these rules are not respected.

STEP 2: Ordering additional services

To ensure the best possible service, additional services must be ordered from the providers listed in section 2.3 before Friday 19 February 2027.
After this deadline, a 20% surcharge will be applied to your order, subject to feasibility.
All relevant order forms are available in your partner area.

3. Services

3.1. Badges

Your badge will be available a few days before the event.

You will be able to download it from your personal space or via the INCYBER Forum mobile app (available on the App Store and Google Play).
To ensure smooth access to the Forum, we kindly ask you to print your badge in advance.

• Please note: A valid ID will be required each time you enter Lille Grand Palais.
• Badge holders and lanyards will be provided at the entrance.

We remind you that access to the Forum will not be permitted without a badge, for both visitors and exhibitors.

3.2. WiFi

A secure WiFi connection is available for exhibitors throughout the exhibition. You will be given the login details when you arrive at your stand (partner form).

However, if you need to give specific demonstrations on your stand, we strongly advise you to order a wired Internet line from Lille Grand Palais (order form available on your partner page).

3.3. Accommodation

The INCYBER Forum provides its exhibitors and visitors with the Bnetwork platform to facilitate the booking of their accommodation during the Forum.
Bnetwork has selected hotels ideally located around Lille Grand Palais, at preferential rates for the INCYBER Forum, in order to facilitate your booking process.

Individual bookings (less than 10 people)

You can book your nights directly on the website of our partner Bnetwork (secure online payment or bank transfer): https://incyber.bnetwork.com.

You will automatically receive a notification confirming your booking status, followed by an official confirmation within 24 hours (working days).

Group reservations (10 people or more)

For group reservations, please send your request directly to: clients.paris@bnetwork.com.
Please specify in your email your choice of hotel, the number of rooms and the dates of stay.
You will be contacted within 12 hours to finalise your reservation.

3.4. Catering

Only catering services provided by the INCYBER Forum organization are authorized. As such, it is strictly prohibited to use external catering providers.
All catering options (meal trays, stand cocktails, etc.) are available in the "Additional services” section of your Partner Area.

VIP Area

If you have been allocated a quota of VIP badges, you will also have access to catering in the VIP area throughout the three days of the event.
Please complete the list of your VIP badge holders directly in your partner space (“Your Presence” → “Your Access Badges”) no later than Monday 22 February 2027.

Lunch Pack

If your contract includes the “Lunch Pack” option, please inform your KAM of your preferred delivery times for each of the three days.
Deadline: Monday 22 February 2027.

INCYBER Gala Cocktail

If you have a quota of invitations to the INCYBER Gala Cocktail, please enter the list of attendees in your partner space (“Your Presence” → “Partner Cocktail”) no later than Wednesday 17 February 2027.

The cocktail will take place on Wednesday, 10 March 2027 at 8:30 PM, in the Great Hall of the Lille Chamber of Commerce and Industry.
Your INCYBER badge will be required at the entrance.

CCI Lille Address: 40 place du Théâtre 59020 Lille Cedex

3.5. Organisation desk

A INCYBER Forum Operations Desk will be located at the back of Hall A.
Feel free to stop by if you have any questions or require assistance during the event.

You will also find a Lille Grand Palais Operations Desk, as well as a GL EVENTS team, to assist with any additional orders placed through them.

In addition, a dedicated team will be available to help you with the INCYBER mobile application, particularly regarding the networking platform and badge scanning functionalities.

4. Decoration regulation

4.1. Technical information - LGP halls

Ceiling height of halls

• Lille Metropole Hall (Zone A): 7 m
• Paris Hall (Zones B, C & D): 6 m in the centre and 14 m on the sides
• Brussels Hall (Zones E, F & G): 7 m in the centre and 14 m on the sides
• London Hall (VIP Area, G, H and Opale): 9 m in the centre and 14 m on the sides

Height and diameter of pillars in halls

• Lille Metropole Hall:
  • Pillar height: 4.49 m at the back of the hall; 7 m at the front and middle of the hall
  • Pillar diameter: 1.20 m at the front of the hall and 0.9 m at the back of the hall
• Paris, Brussels and London Halls: 0.9 m diameter

Freight elevators

• Length: 2.14 m
• Width: 0.94 m
• Height: 2 m

⚠️ Any material over 2 m in height will not be allowed to be transported in the freight elevators and/or lifts.

Ground resistance

• Lille Metropole Hall: 0.4 T / m²
• Paris & Brussels Halls: 1.5 T / m²
• London Hall: 3 T / m²

4.2. Electrical boxes

The electrical boxes are supplied exclusively by Lille Grand Palais.
Islanding is prohibited.
An electrical box is compulsory for each stand. Reminder: Have you reserved a bare surface? Remember to order an electrical connection from Lille Grand Palais via the order forms available in your partner area.
The exhibitor is responsible for the electrical installation from the box delivered to his stand, and must switch it off every evening.

4.3. Floor, pillars and walls in the halls

The floors and pillars of the halls in Lille Grand Palais are made of concrete. It is strictly forbidden to drill, seal or cut into them. It is also forbidden to paint them.

The surface made available to the exhibitor must be returned in its original state. All rubbish (carpet, adhesive, etc.) must be removed. Any damage found during dismantling will be invoiced to the exhibitor responsible.

The exhibitor is solely responsible for his service providers (decorators, installers, etc.).

4.4. Building materials

The frameworks, partitions and fittings of the stands must be made of M3 category materials.
The following are considered M3 in conventional classification:

• All solid wood with a thickness of 18 mm or more;
• Plywood, batten, particleboard and fibreboard with a thickness of 18 mm or more;
• Surface coatings must be well adhered and have either a low calorific potential or a reaction to fire M2.

Stands must be built on a single level (unless otherwise agreed with the organiser).
The exhibitor is required to respect the dimensions of his stand on the ground and not to encroach on the aisles, regulatory clearances and emergency exits.

4.5. Stand layout and equipment display

The equipment displayed must not cause any inconvenience or damage to neighbouring stands. No equipment may protrude the surface area of the stand.

4.6. Construction height and stand partitioning

Aisle walls and partition walls between adjacent stands must not exceed 2.5 m in height from the ground surface of the building.
Your constructions are limited to 4.5 metres in height. Inflated balloons used as signs must respect the authorised height. The same applies to slings. All slings must be approved by the organiser.

4.7. Layout and decoration

It is forbidden to use roof lining or plastic materials unless they are rated M0 (non-combustible), M1 (non-flammable).
Artificial flowers are allowed in limited quantities.
The fire reaction and fireproofing certificates must be provided by the exhibitor at the latest on the day of stand assembly, before the safety commission visits.

4.8. Combustible materials

It is prohibited to store wood, paper, straw, cardboard and various types of packaging. The use of gas and flammable liquids is regulated.

4.9. Slinging

The slinging of booths to the structure of the halls is carried out exclusively by the technical services of Lille Grand Palais.
Please note that slinging is not possible for stands located in the Lille Metropole Hall (Zone A).
All requests must be validated by the INCYBER organisation before being made to Lille Grand Palais.

4.10. Sound animations

Exhibitors wishing to use sound equipment on their stand must ensure that it does not disturb neighboring stands.

Sound animations are permitted only from 5 p.m. onwards and must not exceed 85 decibels near the stand.
In case of an exceedance measured with a sound level meter, a first warning will be issued, and the organizer reserves the right to interrupt the activity.

4.11. Markings and emergency equipment

Emergency equipment (fire extinguisher, fire hose, etc.) must remain visible and accessible.
The constructions and installations must not hide the markings indicating the evacuation routes (exit, emergency exit, etc.).

4.12. Use of bottled butane or propane

Only bottles containing a maximum of 13kg of gas are permitted, subject to prior declaration by the exhibitor, and must comply with the following standards:

• Bottles must always be fitted with standardised regulators;
• The connected bottles must be placed out of reach of the public and protected against shocks;
• The number of connected bottles on each stand is limited to 1 (one);
• The connected bottles must be at least 5 m apart, or less than 5 m if they are separated by a rigid, non-combustible screen, and installed at a rate of one cylinder per 10m².
• Flexible connection hoses must comply with the standard corresponding to their diameter, be less than 2 m long and be used before the expiry date shown on the hose;
• Unconnected bottles must not be kept on the exhibition grounds.

5. Contacts

5.1. INCYBER Forum organisation

Organisation & logistics

Leslie BARTHELEMY, Carole SPANG and Gwendoline LEGROS: organisation-europe@forum-incyber.com

Partnerships: partenariat@forum-incyber.com

5.2. Lille Grand Palais

Exhibitor services: exposants@lillegp.com