Exhibitors guide: general information

Version of 02/11/2026

1. Practical information

1.1. Dates & times

ATTENTION: to access your stand before the opening to visitors, you must wear your partner badge, including outside public opening hours.

1.2. Installation dates & times

Packaged stands

For packaged stands, access to the exhibition area will be available on Monday, 8 March from 2:00 PM.

Bare surfaces

The times below are valid for partners (and their suppliers) who have contracted a stand on a bare surface.

1.3. Access to Lille Grand Palais

Postal address:

1, Boulevard des Cités-Unies - 59 777 EURALILLE - FRANCE
Tel.: +33 (0)3 20 14 15 16
https://www.lillegrandpalais.com/en/

Pedestrian access:

The entrance for visitors and participants is located on Boulevard Émile Dubuisson.
Lille Grand Palais is approximately a 10-minute walk from both Lille Europe and Lille Flandres stations, as well as from the city centre.

Delivery area:

For the delivery of heavy equipment required for stand setup, please use the delivery zone located at the back of the building, at the intersection of Rue Javary and Rue du Cheminot Coquelin (GPS coordinates: 50.632630, 3.079834). Please note that you will not be able to remain parked once your delivery is completed.
For light equipment, access to the exhibition area is available either via the underground car park at 1, Boulevard des Cités-Unies, or through the main reception lobby on Boulevard Émile Dubuisson.

• From Dunkerque, Bailleul, Calais (A25): Take exit n°1 for Lille (note that the exit is on the left). Then take lane 2A and follow the signs for "Lille Grand Palais"
• From Paris (A1), Tournai, Mons or Brussels (A27), Valenciennes (A23): take exit n°2, then lane 2A towards "Lille Grand Palais"

1.4. Transportation

Lille Flandres & Lille Europe Train Stations

Lille Grand Palais is about a 10-minute walk from both Lille Europe and Lille Flandres train stations.

• Trains depart from Paris Gare du Nord approximately every hour starting at 6:40 AM.
• Return trains to Paris Gare du Nord run every hour until 9:50 PM, with the last departure from Lille Flandres.

During peak hours, departures and returns are available every 30 minutes.

Lille-Lesquin Airport

Lille-Lesquin airport is about 10 minutes from the city centre by taxi or shuttle.
You can check the timetable of the shuttles between the airport and the city centre on the airport's website: https://www.lille.aeroport.fr/

Taxis

1.5. Parking

The Lille Grand Palais delivery area is in no way a parking area. A security service will ensure that it functions properly.

A covered car park is available on the ground floor of Lille Grand Palais and will remain open throughout the event. INDIGO offers INCYBER partners the opportunity to pre-order access tickets at a preferential daily rate of €10.60 incl. tax (pricing for 2027 may be adjusted), exclusively reserved for partners.
The reservation form is available directly in your partner area.
Please note: on-site purchase will not be possible — the standard hourly rate will apply.

If need be, and only during the INCYBER Forum, you can contact the Lille Grand Palais car park reception: +33 3 20 67 33 12.

1.6. Installation

1.6.1. Access to your stand

Packaged stands

Stands will be delivered on Monday 8 March from 2:00 PM.
Please do not arrive at Lille Grand Palais before the specified date and time, as access to the venue may be denied.

All final set-up operations — including cleaning, removal of goods, and empty packaging — must be completed by 9:00 PM on Monday 8 March.

Bare surfaces

The halls will be accessible to the exhibitors concerned and their installers from Saturday 6 March at 10 am.
Final set-up operations, including cleaning and removal of goods and empty packaging, must be completed by Monday 8 March at 9 pm.

1.6.2. Delivery, storage and collection of goods and materials

Lille Grand Palais will not handle parcel reception on-site prior to the event, nor material storage during the Exhibition. Consequently, on-site parcel delivery will only be possible starting from Saturday 6 March. Any parcel delivered before this date may be refused or returned to the sender. Furthermore, the organizers decline all responsibility in the event of loss, theft, or damage to parcels or material transported to the venue.

To assist you with your shipments, the INCYBER Forum organization has renewed its partnership with the transport company ESI Group for the storage, delivery to stands, and return of your goods. For identification and logistics flow management purposes, we highly recommend using ESI to transport your goods to the exhibition. Please note: for unloading vehicles of decorators and exhibitors arriving directly on-site who require the use of mechanized forklifts, it is mandatory to use ESI services.

CONTACTS
gaelle.bastaraud@group-esi.com
+33 7 87 67 96 68

💡 You will find the price list and the order form in your partner area

1.6.3. Stands surveillance

Lille Grand Palais ensures general surveillance of the exhibition under the best possible conditions, but individual stand security is not provided.

Exhibitors requiring specific surveillance for their stand must place an order directly with Lille Grand Palais using the form available in the partner area.

If no specific surveillance is arranged, exhibitors remain fully responsible for their stand and are expected to take the necessary precautions to secure their equipment — and to remove it at the end of INCYBER, on Thursday 11 March 2027.

1.6.4. Insurance

The INCYBER organization declines all responsibility for theft, loss and damage that may occur during the installation and during the event. The exhibitor undertakes to take out all the necessary insurance policies, in particular those concerning the theft of the goods presented, so as to cover all risks of any kind.

1.6.5. Stands cleaning and maintenance

General cleaning services will be carried out at four key times during the event:

• Monday 8 March (evening, before opening): removal of carpet protection, cardboard and waste disposal.
• Tuesday 9 March (evening, after public closing): cleaning of aisles and common areas (excluding stands).
• Wednesday 10 March (evening, after public closing): cleaning of aisles and common areas (excluding stands).
• Friday 12 March (morning, after dismantling): full cleaning of the exhibition halls.

Stand cleaning

If you would like to benefit from a specific cleaning service for your booth, you will need to order this service directly from Lille Grand Palais using the 'Cleaning' order form available in your partner space, or directly on the Lille Grand Palais additional services webshop.
Without an additional order on your part, only floor cleaning will be carried out.

1.7. Dismantling

Dismantling and goods removal may begin no earlier than the end of INCYBER, on Thursday 11 March from 6:00 PM and up to 1:00AM on Friday.
Equipped stands will also begin to be dismantled at that time.

The stand area must be completely cleared of all decorations, materials, and waste (such as empty packaging, wood scraps, crates, paint cans, etc.) from 7:00AM to 12:00 PM on Friday 12 March.

Any remaining materials or structures will be removed and disposed of by the service providers appointed by the organizer, at the exhibitor’s sole expense and risk. All uncollected items will be considered empty packages; no claims will be accepted for the loss or theft of any tools, equipment, or personal belongings that may be left inside.

If you are unable to collect your goods by Friday 12 March, please contact ESI, INCYBER’s official transport partner, or your own logistics provider to arrange collection.
The INCYBER organization cannot be held liable for any goods left on-site after the event.

2. Services

2.1. Badges

Your badge will be available a few days before the event.
You will be able to download it from your personal space or via the INCYBER Forum mobile app (available on the App Store and Google Play).
To ensure smooth access to the Forum, we kindly ask you to print your badge in advance.

Please note: A valid ID will be required each time you enter Lille Grand Palais.

Badge holders and lanyards will be provided at the entrance.

We remind you that access to the Forum will not be permitted without a badge, for both visitors and exhibitors.

2.2. WiFi

A secure WiFi connection will be available to all exhibitors throughout the exhibition. Login details will be provided upon your arrival at your stand (see partner form).

However, if you plan to run specific demonstrations on your stand, we strongly recommend ordering a wired internet line directly from Lille Grand Palais. The order form is available in your partner area.

2.3. Accommodation

The INCYBER Forum provides its exhibitors and visitors with the Bnetwork platform to facilitate the booking of their accommodation during the Forum.
Bnetwork has selected hotels ideally located around Lille Grand Palais, at preferential rates for the INCYBER Forum, in order to facilitate your booking process.

Individual bookings (less than 10 people)

You can book your nights directly on the website of our partner Bnetwork (secure online payment or bank transfer): https://incyber.bnetwork.com
You will automatically receive a notification confirming your booking status, followed by an official confirmation within 24 hours (working days).

Group reservations (10 people or more)

For group reservations, please send your request directly to: incyber@bnetwork.com.
Please specify in your email your choice of hotel, the number of rooms and the dates of stay.
You will be contacted within 12 hours to finalise your reservation.

2.4. Catering

Only catering services provided by the INCYBER Forum organization are authorized. As such, it is strictly prohibited to use external catering providers.
All catering options (meal trays, stand cocktails, etc.) are available in the "Additional services” section of your Partner Area.

VIP Area

If you have been allocated a quota of VIP badges, you will also have access to catering in the VIP area throughout the three days of the event.
Please complete the list of your VIP badge holders directly in your partner space (“Your Presence” → “Your Access Badges”).
Deadline: Monday 22 February 2027.

Lunch Pack

If your contract includes the “Lunch Pack” option, please inform your KAM of your preferred delivery times for each of the three days.
Deadline: Monday 22 February 2027.

You can place your Lunch Pack orders via the Lille Grand Palais additional services webshop.

INCYBER Gala Cocktail

If you have a quota of invitations to the INCYBER Gala Cocktail, please enter the list of attendees in your partner space (“Your Presence” → “Partner Cocktail”).
Deadline: Wednesday 17 February 2027.

The cocktail will take place on Wednesday 10 March 2027 at 8:30 PM, in the Great Hall of the Lille Chamber of Commerce and Industry.
Your INCYBER badge will be required at the entrance.

CCI Lille Address: 40 place du Théâtre 59020 Lille Cedex

2.5. Organisation PC

A INCYBER Forum Operations Desk will be located at the back of Hall A. Feel free to stop by if you have any questions or require assistance during the event.
You will also find a Lille Grand Palais Operations Desk, as well as a GL EVENTS team, to assist with any additional orders placed through them.

In addition, a dedicated team will be available to help you with the INCYBER mobile application, particularly regarding the networking platform and badge scanning functionalities.

3. Decoration regulation

3.1. Electrical boxes

• Electrical boxes are supplied exclusively by Lille Grand Palais.
• Stand islanding is strictly prohibited.
• Each stand must be equipped with its own electrical box.
• Exhibitors are responsible for the electrical installation from the box provided to their stand and are required to switch it off at the end of each day.

3.2. Floor, pillars and walls in the halls

The floors and pillars of the halls in Lille Grand Palais are made of concrete. It is strictly forbidden to drill, seal or cut into them. It is also forbidden to paint them.

The space made available to the exhibitor must be returned in its original condition.
All waste materials (carpet, adhesive, etc.) must be removed. Any damage observed during dismantling will be invoiced to the responsible exhibitor. The exhibitor is fully responsible for all third-party service providers involved (decorators, installers, etc.).

3.3. Sound animations

Exhibitors wishing to use sound equipment on their stand must ensure that it does not disturb neighboring stands.
Sound animations are permitted only from 5 p.m. onwards and must not exceed 85 decibels near the stand. In case of an exceedance measured with a sound level meter, a first warning will be issued, and the organizer reserves the right to interrupt the activity.

3.4. Markings and emergency equipment

Emergency equipment (fire extinguisher, fire hose, etc.) must remain visible and accessible.
The constructions and installations must not hide the markings indicating the evacuation routes (exit, emergency exit, etc.).

3.5. Use of bottled butane or propane

Only bottles containing a maximum of 13kg of gas are permitted, subject to prior declaration by the exhibitor, and must comply with the following standards:

• Bottles must always be fitted with standardised regulators;
• The connected bottles must be placed out of reach of the public and protected against shocks;
• The number of connected bottles on each stand is limited to 1 (one);
• The connected bottles must be at least 5 m apart, or less than 5 m if they are separated by a rigid, non-combustible screen, and installed at a rate of one cylinder per 10m²;
• Flexible connection hoses must comply with the standard corresponding to their diameter, be less than 2 m long and be used before the expiry date shown on the hose;
• Unconnected bottles must not be kept on the exhibition grounds.

4. Contacts

Organisation & logistics: organisation-europe@forum-incyber.com

Partnerships: partenariat@forum-incyber.com